Greenprint Privacy Policy

Last updated: October 17, 2026

Greenprint is a plant-care app for Android and iPhone, operated by Desert Garden Plants LLC ("Desert Garden Plants," "we," "us"). This policy explains what we collect, why, who we share it with, and how you delete it. Questions: DesertGardenPlants@gmail.com.

The short version

• You can use most of Greenprint without an account. Your plants live on your device.
• Signing in with Google, Apple, or email adds cloud backup and the community feed.
• Location lookups use map services. When you sign in, saved rooms, including their precise coordinates, are backed up to your account. The saved home address field is kept on your device and is not part of that room backup.
• Photos you submit to an AI feature are sent to AI service providers to generate a result.
• You can delete your account and its data at any time, from inside the app or by emailing us.

1. Information we collect

Information you give us

Account information. We create an account identifier when you sign in. If you sign in with Google, we receive your email address, display name, and profile picture from your Google account. If you sign in with Apple, we receive an Apple account identifier and the email address Apple shares with us. If you choose Hide My Email, this is an Apple private relay address rather than your personal email address. We request your name from Apple; it may be provided when you first authorize the app and may not be available on later sign-ins. We never see or store your Google or Apple password.

You can also create an account with an email address and password, handled by Firebase Authentication. You choose your community username and display name in the app, and can upload a profile picture.

Your plant collection. Nicknames, species, watering and fertilizing schedules, notes, health diagnoses, repotting history, and propagation records.

Photos. Photos you take or select of your plants and rooms, and any profile picture you upload.

Home and room information. If you use the room planner, we collect the address or map location you provide, the resulting latitude and longitude, and details you describe about your rooms, windows, and their orientation. With your permission, the room planner can also obtain a foreground device location to calculate sunlight. Your saved home address field is stored on your device and is not included in room cloud backups. Saved rooms can include precise coordinates from that home or a location you selected; when you sign in, those room records are backed up to Firebase with your account.

To look up your address and estimate which way your home faces, we use map and location services: your device's address lookup, Google Maps for map imagery, and public map data services. If you use AI assistance for orientation, a map image of the location you selected is analyzed by an AI service provider. We use this information to calculate how sunlight moves through your home.

Community content. Posts, comments, likes, direct messages, and quiz scores, if you use those features. If you report a post, comment, message or profile, we keep the report: what was reported, the reason you chose, a short excerpt of it, and the account identifiers of you and of the person who posted it.

Support correspondence. Anything you send us by email.

iPhone waitlist (greenprint.app). If you join the iPhone waitlist on our website, we collect only the email address you enter, the time you signed up, which sign-up form you used, and whether and when you confirmed. We send one email asking you to confirm, sent through our email delivery provider. If you don't confirm within 30 days, your address is deleted automatically. Once confirmed, we use it for one purpose: to email you when Greenprint launches on iPhone. We delete the list after that announcement is sent. Every email has an unsubscribe link, and you can also ask us to remove your address at any time by emailing DesertGardenPlants@gmail.com. We do not save your IP address with your sign-up or use cookies for this.

Information collected automatically

Device and diagnostic data. If the app crashes or hits an error, we receive a crash report that includes device model, operating system version, app version, and your account identifier (not your name or email). We use this only to fix bugs.

Advertising and ad SDK data. The free tier shows ads through Google AdMob. Its SDK may receive your IP address to estimate a general location, device identifiers, information about ads viewed and interactions with the app or ads, and crash, diagnostic, and performance data. These support advertising, measurement, and improvements to the SDK. If you choose to watch an ad to unlock a feature, we send your account identifier and a reward identifier to AdMob to verify and credit the reward. On iPhone, access to Apple's advertising identifier requires your permission through App Tracking Transparency. You can decline and continue using the app; the free tier may still show ads. Paying subscribers see no ads.

Notification token and time zone. If you are signed in and allow notifications, we store a token that lets us deliver message notifications to this device, along with your device's time zone setting (for example, "America/Los_Angeles"). The time zone tells us roughly which regions use Greenprint so that date-based features, like daily quiz challenges, work for people in different time zones. Neither is visible to other users. Both are deleted when you sign out on that device or delete your account.

Purchase information. Our subscription processor handles purchase information and subscription status for subscriptions and credit packs. When you sign in, we give it your Greenprint account identifier so that purchases and paid access follow your account; before sign-in, it uses a randomly generated purchase identifier. We never receive your card number — your app store (Google Play or Apple) handles payment.

Usage counters. We count how many times links to plant retailers are tapped, in total across all users. These counters are not linked to you.

Information we deliberately do *not* collect

• We do not read or store location data embedded in your photos. Photo location metadata is discarded before we do anything else with the image.
• We do not track your location in the background. The room planner uses the address or map location you provide, saved room coordinates, or a foreground device location with your permission.
• We do not sell your personal information, and we do not share it with data brokers.

2. How we use your information

We do not use your information for automated decisions that produce legal effects, and we do not build advertising profiles about you.

3. Artificial intelligence features

Greenprint uses AI for features such as plant identification, health checks, growth tracking, and care guidance, and to help estimate a home's orientation from map imagery. Photos you post to the community or use as a profile picture are checked by AI for explicit or graphic content before they are shared.

When you use an AI feature, the relevant content — typically a photo, plus related text such as a plant's species or your notes about it — is sent through our server to AI service providers, which process it and return a result. Our server does not retain your images after the request completes. We use these providers' business services, under which your content is not used to train their models.

AI output is guidance, not professional or scientific advice. Plant identification and health diagnosis can be wrong. Do not rely on Greenprint to determine whether a plant is safe for a child or animal to eat — consult a poison control center or veterinarian.

4. Where your information is stored

On your device. Your plants, care schedules, photos, rooms, home location, and app settings are stored on your device. These local records can be used without an account. Map lookups and AI features still send the relevant information to service providers as described above.

In the cloud, if you sign in. Your plant collection, watering groups, propagations, rooms (including any precise coordinates saved with them), and account profile are copied to Google Firebase so you can restore them on a new device. The saved home address field is not included in room backups. Community posts, comments, messages, and quiz scores are stored there as well, since those features are inherently online.

Photo backup, when you sign in. While you're signed in, your plant and room photos are backed up to our media hosting provider, with location data removed first. Each photo gets a long, hard-to-guess image URL, stored only with your own plant or room record so it can be restored on a new device. Anyone who has that URL can view the image, so we never show it to other users. Nothing is backed up while you're signed out.

5. Who we share information with

We share information only with service providers who help us operate the app. We do not sell personal information.

Map imagery comes from Google Maps; Google's handling of that information is covered by the Google Privacy Policy (https://policies.google.com/privacy). A current list of the service providers we use is available on request: email DesertGardenPlants@gmail.com.

We may also disclose information if legally required, to protect our rights or the safety of others, or in connection with a merger or sale of the business — in which case we will notify you before your information becomes subject to a different policy.

6. Community features are public

Anything you post to the community feed — text, photos, your display name, and your profile picture — is visible to every other signed-in Greenprint user. Direct messages are visible to you and the person you're messaging. Please don't post anything you wouldn't want a stranger to see, including photos that show your address, documents, or other people.

Deleting a post removes it from the feed. Copies other users have already saved or screenshotted are outside our control.

7. How long we keep information

We keep your information while your account is active. When you delete your account, we remove your sign-in record and your account profile, your plants, watering groups, propagations, wishlist, and rooms, your community posts and the comments and likes on them, comments and likes you left on other people's posts, your direct message threads, your pending message invitations, and your quiz scores. On your device, we erase all app data, delete your saved photos, and cancel any scheduled care reminders.

Two exceptions:

• Photos uploaded to our media host — community post images, profile pictures, and plant and room photo backups — may persist in that provider's storage after account deletion, because of a technical limitation in how the app uploads them. They are removed from the app and no longer linked to your account or discoverable through it. Email us and we will delete them manually.
• Anonymous species information you contributed to our shared plant database — scientific names, light and water needs, and similar horticultural facts — remains in that database. It contains no personal information and is not linked to you.

Crash reports are retained by our diagnostics provider for up to 90 days.

8. How to delete your account and your data

In the app: Settings → Delete account. You'll be asked to confirm twice, then everything listed in Section 7 is removed from your device and from our servers. Because a message thread cannot exist one-sided, deleting your account also removes any direct message conversations you were part of, for both participants.

If your account uses Sign in with Apple and you delete it in the iPhone app, we attempt to revoke its Apple authorization during deletion. Apple may ask you to authorize this step. Canceling that prompt or a failure to revoke does not stop deletion of your Greenprint account. Deleting from the Android app removes your Greenprint account but cannot revoke the Apple authorization; you can remove it yourself in your Apple Account settings under Sign in with Apple, where you can also manage it at any time.

By email: Write to DesertGardenPlants@gmail.com from the email address on your account, with the subject "Delete my account." We will complete the deletion within 30 days and confirm by reply.

You can also delete individual items — plants, photos, posts, rooms — at any time without deleting your account.

If you only want to stop cloud backup, sign out. Your data stays on your device, and nothing further syncs.

9. Your privacy rights

Depending on where you live, you may have the right to access the personal information we hold about you, correct it, delete it, receive a copy of it, or object to certain processing. Residents of California may request disclosure of the categories of personal information collected and shared, and may opt out of "sharing" for cross-context behavioral advertising.

To exercise any of these rights, email DesertGardenPlants@gmail.com. We will not treat you differently for exercising them.

Ad personalization. You can limit ad targeting at any time in Android Settings → Privacy → Ads. On iPhone, manage Greenprint's tracking permission in Settings → Privacy & Security → Tracking. You can decline tracking without losing app features, or eliminate ads entirely by subscribing.

10. Security

We use encrypted connections for all data in transit, and our cloud database enforces per-user access rules so that one user cannot read another user's private records. No system is perfectly secure, and we cannot guarantee absolute security. If a breach affects your personal information, we will notify you and any required authorities.

11. Children

Greenprint is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, email us and we will delete it. Users between 13 and 18 should review this policy with a parent or guardian.

12. International users

Greenprint is operated from the United States, and your information is stored and processed there. If you use the app from outside the United States, you consent to that transfer. Our service providers may store data in other countries under their own safeguards.

13. Changes to this policy

We may update this policy as the app changes. We'll revise the "Last updated" date at the top, and for material changes we'll notify you in the app before they take effect. Continuing to use Greenprint after a change means you accept the revised policy.

14. Contact

Email: DesertGardenPlants@gmail.com Website: https://greenprint.app Operated by: Desert Garden Plants LLC, a Nevada limited liability company Mailing address: 732 S 6th St, Ste N, Las Vegas, NV 89101, US